REFUND POLICY

Bonded Jewellery

At Ginger & Boo, our passion for beautiful craftsmanship is matched only by our commitment to customer satisfaction. While we take great pride in our exquisite jewellery, it’s important to note that lost items cannot be refunded. We understand that accidents happen; that's why we offer a rewelding service for broken pieces. Your cherished pieces deserve a second chance, and we’re here to make sure they sparkle again. Visit us today to explore our stunning collections and learn more about our services.

Refund Policy - the basics

At Ginger & Boo, we value your trust and strive to deliver jewellery that makes you feel special. Please be advised that for hygiene reasons, we cannot process refunds for earrings. If you receive an item that is damaged or broken during delivery, we urge you to contact us right away. Your satisfaction is paramount, and we are committed to resolving any issues swiftly to ensure your experience with us is nothing short of delightful.